FAQ’s

Where can I buy tickets?
Tickets are available at the Hub Entertainment Center box office, online at Thehublive.com, Ticketweb.com and by calling (260) 486-1979

What’s the best way to purchase tickets?
You are highly and we do mean highly encourage to purchase tickets online either through TheHubLive.com or through ticketweb.com because if a show were to ever cancelled due to very bad weather or sickness of an artist Ticketweb.com would refund your credit card instantaneously.

Is the Hub Entertainment Center venue a seated venue?
No. 90% of our shows are limited seating; general admission standing only.

Do you have handicap accessibility?
Absolutely. We are happy to make special arrangements for you when you contact us in advance and then arrive at the venue 15 minutes prior to doors. We will offer you one of the premium seats in the house. Click here to contact us in advance.

What time does your box office open?
Noon- 6pm Mon-Fri. One hour before doors on weekend show nights.

Do you serve food?
We have an excellent menu of food that is served in both the showroom and the restaurant.

Is the Hub Entertainment Center ever available for private parties?
Absolutely. Some of the greatest private parties in Fort Wayne happened on The Hub’s Event Center complex which was known as Piere’s then.. If you are interested, call (260)486-1979.

How do I get into the VIP Lounge?
For events that sell separate VIP tickets, you would need to buy one of those tickets in order to be admitted in the VIP areas.

Can I buy a backstage pass?
Backstage passes are not for sale and you should be wary of anyone attempting to sell you one.

What time does the kitchen open?
One hour before show starts on show nights, otherwise 8:00 pm every night for Crooners which is the karaoke bar.

What Does Hub Mean?
Hub means it’s the center of attraction of the city. It’s the happening place of the city. And trust us with 3 night clubs, concert hall, a sports bar and karaoke bar there’s fun for everyone here.

What time does will call open?
You can pick up your tickets anytime during our box office hours and during the show.

Can I get food at The Hub Entertainment Center?
Yes our Kitchen is open every day at 8pm or at door time on concert nights.

Are your shows all ages?
The majority of our shows are all-ages. Minors under 14 must be accompanied by Guardian or an adult. You Must be 21 with ID and Wristband to consume alcohol.

How to find out if a show is all-ages or not?
Easy, see the age written in red on the event page.

I am under 21. Can I be with a friend who is over 21?
YES! However you must remain in the family area at all times.